Introduction
Welcome to Natures Quality Panchgavya and Naturopathy Centre (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our centre, website, or communicate with us through any online or offline means.
By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- a. Personal Information:
- Name, address, email, phone number, and other contact details.
- Date of birth, gender, and basic health information (only if required for naturopathy consultation or treatment).
- b. Usage and Technical Data (for website users):
- IP address, browser type, and device information.
- Pages visited, time spent, and browsing patterns (via cookies or analytics tools).
- c. Payment Information (if applicable):
- Payment details are collected securely via authorized payment gateways. We do not store card or banking details.
How We Use Your Information
We use your information to:
- Provide naturopathy and panchgavya consultation or treatment.
- Respond to your queries or requests.
- Improve our services, website, and customer experience.
- Send appointment reminders, updates, and wellness information (only with your consent).
- Maintain records for administrative and legal purposes.
Sharing of Information
We do not sell, trade, or rent your personal information.
We may share your data only with:
- Authorized staff, therapists, or doctors involved in your treatment.
- Service providers who help operate our website or manage communications (bound by confidentiality).
- Legal authorities if required by law or to protect rights and safety.
Data Security
We use reasonable physical, electronic, and managerial measures to safeguard your information. However, no data transmission over the internet can be guaranteed as 100% secure.
Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Withdraw consent for marketing communication at any time.
- Request deletion of your information, subject to legal or medical record requirements.
Cookies (for Website Users)
Our website may use cookies to improve user experience and analyze web traffic. You can disable cookies through your browser settings, but some features may not function properly.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.